About Us | Metropolitan Mortuary

Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

  • August 05, 2018

    Thank you for taking special care of my mother and the services. Your professionalism shows in each aspect of your business. This makes me so proud to be in the company of you Shun. Really. Everything was don with care and concern for my family and we appreciated all of it. Thanks again.

    Tyler, Audrey and the Cole Family
  • June 01, 2018

    Staff of Metropolitan Mortuary, Thank you for your professionalism and your support! You made us look goof! We appreciate all that you did and still do for us. Much love.

    BJ, Diva and Rose
  • September 11, 2018

    Thank you so much Metropolitan Mortuary for the outstanding job don for the homegoing of our dad Archie, Sr. We are so thankful to the staff for being so loving, caring, and sincere form the beginning to the end. Your service was truly appreciated and valued.

    Archie Jr. and Krystal Wilson
  • August 06, 2017

    Thank you for helping us ship my uncle to India. You handled documents amazingly fast by following Hindu customs. TANA has your info for future families. My Uncle's soul is at rest and I am glad he found that peace at a place with caring people.

    S. Lakshmaiah
  • July 05, 2017

    To the Staff at Metropolitan, My Father was sent to Philippines without any hassle or delay, on time and exactly as I saw him at the Metropolitan Chapel.  You answered every call as we needed information. Thanks to you for making things comfortable and for timely communication of every stage.

    K. Dabu
  • March 03, 2016

    Mr. Shun, we are still getting calls and text from so many people about how well you and your staff took care of my family and my dad. Even the church staff was impressed by your class act staff. Thank you so much for truly taking very good care of my dad.

    Lisa G.
  • August 26, 2015

    Text - Our family is most grateful for your kindness. Thank you Sir, you did a great job with his VA burial.

    Jiles S.
  • August 31, 2015

    (At the end of the open casket visitation) "Shun you and your staff EXCEEDED my expectations! Everything, every detail is excellent. We are very, very pleased. Thank you.

    Michelle R.
  • December 16, 2014

    Good afternoon Shun. We are all creeping forward and adapting to the life without dad in our presence. Thank you again for everything you and your staff did. The services you provided were outstanding.

    Reginald Richardson
  • February 15, 2015

    Text - Hello. Thank you for following up Ms. Ricks. My friend went with another mortuary, (mortuary name, city omitted). I really wished she would have gone with your option (Metropolitan). We were not satisfied with their work or service. Shun at Metro was extremely helpful and informed.

    Donna Evans
  • January 16, 2015

    Shun, Everything was beautiful and my family was happy with you and your staffs services. We did take pictures and when I download them I will send some to you. I will post a full response on Yelp. Great services. Thank so much!

    Ms. Shalese
  • February 07, 2015

    Services rendered for Alvin Gilbert were fabulous. Job well done Metropolitan.

    Katie Walker (Facebook)
  • December 05, 2014

    Shun, Again, your company did an outstanding job for the family and I (we) appreciate you for that. Thanks again for it all, you have a class organization. My regards and congratulations to you and your people. Be well, keep doing great work and keep in touch.

    Barnett Grier, Jr.
  • November 05, 2014

    My family thank you for the love and attention you gave us during our loss. I will contact the hospital to make sure that you are on their list of mortuaries to contact. Your price and services surpassed all the other places we called.

    J & T Washington
  • November 23, 2014

    Thank you for the wonderful job you did on our father the day of his services. We also appreciate your professionalism and services you provided to the Gonzales family. Thank You

    Eva Elias and Ruben Gonzales
  • September 04, 2014

    We were blessed to work with you and your staff during the hard season death brought to our family. Our loss of Larry, a courageous and bold husband and father, has been eased through the manner in which you cared for our family and provided such excellent service. The combination of your professionalism and caring heart is remarkably impressive. We sincerely thank you. Everyone in the family boasted of your good work. You have served this family well and we appreciate you. There have been several occasions we have conveyed the merits of you and your business to others who have expressed need for a mortuary. I pray that our compliments will be returned as customers, and that Father God bless you and your business with favor in the eyes of men. Grace and Peace on you, Shunn and your family

    Alan Short
  • October 16, 2014

    I would like to thank Metropolitan Mortuary for all that you have done during the time of my mom's passing. You are so kind..caring..thoughtful..patient..giving..supportive.. To this day I am still struggling with the loss of my mother... I miss her so much.. But I have some comfort with her here with me.. I got her Urn and I thank you for bringing her and placing in a special place of my choosing. God Bless You!! And thanks again for your LOVE and Services.

    Yucedra Smith
  • July 02, 2014

    I have to say that Metropolitan Mortuary help for me and my family was outstanding. I was totally stressed out didn't think I was going to make it. Lydia assist me with so much love and compassion. I thank God for the wonderful Metropolitan Mortuary. May God continue to bless you ...

    Terry Dixon
  • July 30, 2014

    I was so stressed behind my mother’s service plans (in the hospital). Metropolitan, you put us at ease and kept us calm and gave us the best. I have helped others plan funerals of over 15 years and it must be said, you are guys are out of the box with service. Metropolitan is personal, give dire...ct attention to details and know ‘the flip’ what they are doing. I felt so good that our friends said, “they gave us water and snacks to our kids – who does that” “they were polite and nice to us”. My family got out of control, but you stepped in and handle things like pros. We will tell everyone how great Metropolitan is – we want you to blow up! My mom was in the hospital for 6 months, she looked damn good.

    June Bly
  • September 02, 2014

    Phone Call: “Hello, I know you don’t remember me from many months ago, but I remember you. You were so helpful and kind when I talked about you doing my dad’s service. I wanted to thank you even though we did not you use your mortuary. My sister decided on another place, but they (the other mortua...ry) were not as together as you. It was chaotic, they were rude. I don’t want to speak badly of another place, but I regret not following my heart to use you guys. Everything that could go wrong did go wrong (sobbing, tears) . He really deserved better. Mr. Newbern you are now my recommendation. You know how to make people feel comfortable during a difficult time and I know the service would have been better.”

    Demi Yu
  • January 31, 2014

    You guys do great work. Over the months he lost weight and you did a great job restoring him. You clearly understand how to take care of families.

    Chaplain Ves, Vitas Hospice
  • January 04, 2014

    Metropolitan was a great recommendation. You explained everything and took us by the hand to make things easier. You made my wife and our mother beautiful beyond all the pain that she went through. Great service. We will tell everyone about you guys.

    Bustos Family
  • January 11, 2014

    Great service for a great woman. Well done Metropolitan.

    Family of Sarah Steel
  • January 01, 2014

    Mr. Newbern you came highly recommended and we now know why. You honored every wish my father wanted for his Veteran Service. You went out of your way to get a military uniform and customize his casket all within budget. We can't thank you enough.

    R. Williams Family
  • December 01, 2013

    I wanted to express my gratitude for the call from your office this week. For you to think of us during our first Thanksgiving without mom, was just special. The service after the service is a blessing. I will recommend you to others. Thank you for going the extra mile.

    T. Collins
  • November 20, 2013

    Mr. Shun I wanted to thank you for all your help for creating my brothers tribute for us from afar. You braved the late night travel and all the needed details for our retired Navy Officer for a Sacramento burial. You took care things fast and with style. Thank God for you and Bless you to.

    M. Watts
  • November 08, 2013

    Before we planned our preneed arrangements we did research on you and your funeral home for months. The results were all good (from preachers, even from other mortuaries - we checked). I was impressed by you and your insurance agents knowledge, honesty and level of care. I am never impressed with anyone, never.

    Cliff W.
  • November 09, 2013

    Today's service was so emotional, but memorable. You are so orderly and organized and it shows in the details. My health is not the best, so I have given your information to my family for that time. I want to the same for me.

    T.P., Jr.
  • October 26, 2013

    When we walked in the chapel to look into the casket I was SHOCKED! He looked like himself - better. I have seen so many bad experiences at funerals and this was great for me. I needed to see him as I remembered him, and the mortuary did it. You will be the only mortuary that we will recommend to our friends. Well done.

    V. Smith
  • October 20, 2013

    Shun, I just have to say you and Julie have been absolutely wonderful. I can't thank the two of you enough for your kindness and compassion during this time. Have a nice day, Alicia

    A. Rhymes
  • September 01, 2013

    There are no words to explain how grateful I am for metropolitan mortuary services. went beyond and above the call or duty. plus the blanket was a nice surprise beautiful pic of my mom .have to recommend to a friend .have a bless day.

    Ya’ Majesta
  • August 05, 2013

    To Shun Newbern & Staff, my family and myself want to thank you for everything you did for my father Paul Merchain, Jr. We appreciate it. Thank you so much.

    Michelle & the whole family
  • August 29, 2013

    From the custom casket, to the surpise breakfast for our Mom - it was all amazing. Thank you and your staff for all you have done for my family. We have photos of all of it!!!

    Dessy Mikey
  • October 01, 2013

    Nice working with you. I like that thing you do at the graveside service - never seen that. Keep up the good work.

    Deacon Mike
  • September 13, 2013

    My family is so grateful to you and your staff. We had our grandmothers cremation at Forest Lawn last year and spent over $6000 and never say her. But you guys, we had cremation, urns and viewing without embalming for under $1500 - that is amazing. Thank you Shun.

    Candace L.
  • August 24, 2013

    Thank you for giving us our son back. He was so ill, but you made him look peaceful and healthy. Bless you.

    G & L Lopez
  • September 28, 2013

    I was so impressed with the way my sister Billie's service, when my time comes, i want you to take care of me. Please call me. Thank you again.

    Michael B.
  • July 18, 2013

    I wanted to thank you so much for a great service. I am so glad we went with you! Thank you Shun!

    D.M.
  • June 24, 2013

    We as a family would like to thank you for all the care and concern you showed for our loved one. We will never forget the Metropolian Mortuary Jurupa Valley. Sincerely our Family.

    Shelia, Justin, Christal and Jamaal
  • May 23, 2013

    God place people in your life for a reason and sometimes for certain seasons. I thank God for placing you in mine. I would not have made it through this without you. Thank you so much.

    D. L.
  • May 08, 2013

    So sorry it took so long for me to write this but thank you for caring for our brother. You were right, it was worth the drive. LOL. As my brother would say, "man, you know your stuff". Enjoy the box of candy.

    A.T.
  • April 15, 2013

    We were told that you had a magic touch, and you do. The time you took with us - because we knew nothing, it was really cool. Everyone talks about how good she looked. You helped us heal during this bad time. Thanks.

    T. W.
  • January 10, 2013

    To my California Embalmer, Shun you are now my ONLY contact with shipping for our funeral home out there. Your RA skills helped the Lomax Family grieve - you know how some familys have this bad picture in they head cause the body don't look right. They took pics and called everyone. Shun you did the thing Bro. Thanks, will be calling you.

    S. Reynolds
  • November 20, 2012

    She looked as if she got dressed and went to sleep – simply amazing.

    J. M.
  • November 15, 2012

    Gentlemen, you must be commended on who well you conducted yourselves. From the viewing to the graveside service, everything was professional.

    Bobbie W., Jr.
  • November 20, 2012

    This is my 6th funeral this year and this is best person I have viewed in a casket. Your work is wonderful and I will tell others of your work. You guys are really, really good.

    A.D.M.
  • November 20, 2012

    I was concerned about driving the distance for the arrangement and when your staff was willing to come to my home, I then knew this was the right mortuary. The level of care you provide my family and our guest was excellent. You made my husband look like himself. I cannot say enough about your commitment giving 100%.

    J. W.F.
  • November 20, 2012

    The tribute blanket was a great touch. I plan to tell everyone about Metropolitan.

    D.J.
  • November 15, 2012

    He looked exactly like the photo I took of him weeks ago! He looks amazing to us. Thanks for making the funeral much easier.

    B. H.
  • November 10, 2012

    She looked so peaceful. The mortuary did a great job in preparing her.

    Terrance E. W.
  • October 29, 2013

    If only you could hear the prayers that fill each thought of you, and the smiles that warm each memory of the generous things you do, you'd know you're treasured more than words can say. Thank you so much, love ya; Mama Howard

    The F. Wilder Family