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The caring and professional touches really spoke to our hearts; for our loved one Ernestyne McGee was well taken care of. From the moment I reached out to Lydia Pearce; she ensured me that she would be by our sides and she kept her promise. She answered all of our questions with a level of dignity and dedication to honor momma. Lydia’s kind words and respectful guidance helped to make a difficult task more meaningful. Mr. Khemare came to the house to receive momma’s body. He was very professional, courteous, and sympathetic to me during the worst time of my life. As he prepared to take mom to Metropolitan Mortuary I had my gospel music playing and the song playing was “Soon I will be done by James Cleveland”. He rolled her out as the song said “I’m going home to be with GOD” he stopped and allowed me a moment to say “I miss you already momma, I Love you”! Their personal touches to each detail are greatly appreciated. Lydia thank you so much, momma, looked beautiful and at peace. Her fingernails oh her nails; that’s my mom all day. Mr. Newbern it was a pleasure meeting you the day of momma’s service. Your kind words and professional touches meant so much to our hearts. True dedication and integrity matter when a family is grieving. Every detail expressed how compassionate and caring you and your staff are. We are so blessed and thankful to each of you for caring for our beloved mother, grandmother, and great-grandmother.
We are truly grateful for the support and professionalism of your staff. The family of Ernestyne McGee Chandra Lee, Lynette Lee, and Chandra Steward thank you dearly.
Shun and the staff of Metropolitan do not receive the credit they deserve. My mother was in wonderful, caring hands with this organization. It means more than words can say when people help, but don't push or oversell. This is a time that comfort is needed, not disrespect. It was my honor to have my mother in their care. Thank you, thank you, thank you. I will continue to refer people to your care. Integrity still matters!
Respectfully and Gratefully,
Rev. Mary B Wigginton
The Aris family would like to thank the Metropolitan Mortuary team. You gave our mother a beautiful memorial service that we’ll remember and cherish forever. The entire team was extremely professional and accommodating to my family. We could not be happier with the service that you provided.
Thank you Shun for your professionalism and compassion in helping me make the most difficult decisions of my life. The generosity and kindness you have shown us has been such a blessing. We are truly grateful and cannot thank you enough! Thank you again in preparing all the arrangements and for your outstanding work in preparing and shipping my husbands remains to Puerto Rico. I couldn't ask for more. You are a kind and outstanding person who went above and beyond! I could never thank you enough. God bless you always.
Janet L. and Alison
Thank you so much Metropolitan Mortuary for the outstanding job don for the homegoing of our dad Archie, Sr. We are so thankful to the staff for being so loving, caring, and sincere form the beginning to the end. Your service was truly appreciated and valued.
Thank you for taking special care of my mother and the services. Your professionalism shows in each aspect of your business. This makes me so proud to be in the company of you Shun. Really. Everything was don with care and concern for my family and we appreciated all of it. Thanks again.
Staff of Metropolitan Mortuary, Thank you for your professionalism and your support! You made us look goof! We appreciate all that you did and still do for us. Much love.
Thank you for helping us ship my uncle to India. You handled documents amazingly fast by following Hindu customs. TANA has your info for future families. My Uncle's soul is at rest and I am glad he found that peace at a place with caring people.
To the Staff at Metropolitan, My Father was sent to Philippines without any hassle or delay, on time and exactly as I saw him at the Metropolitan Chapel. You answered every call as we needed information. Thanks to you for making things comfortable and for timely communication of every stage.
Mr. Shun, we are still getting calls and text from so many people about how well you and your staff took care of my family and my dad. Even the church staff was impressed by your class act staff. Thank you so much for truly taking very good care of my dad.
(At the end of the open casket visitation) "Shun you and your staff EXCEEDED my expectations! Everything, every detail is excellent. We are very, very pleased. Thank you.
Text - Our family is most grateful for your kindness. Thank you Sir, you did a great job with his VA burial.
Text - Hello. Thank you for following up Ms. Ricks. My friend went with another mortuary, (mortuary name, city omitted). I really wished she would have gone with your option (Metropolitan). We were not satisfied with their work or service. Shun at Metro was extremely helpful and informed.
Services rendered for Alvin Gilbert were fabulous. Job well done Metropolitan.
Shun, Everything was beautiful and my family was happy with you and your staffs services. We did take pictures and when I download them I will send some to you. I will post a full response on Yelp. Great services. Thank so much!
Good afternoon Shun. We are all creeping forward and adapting to the life without dad in our presence. Thank you again for everything you and your staff did. The services you provided were outstanding.
Shun, Again, your company did an outstanding job for the family and I (we) appreciate you for that. Thanks again for it all, you have a class organization. My regards and congratulations to you and your people. Be well, keep doing great work and keep in touch.
Thank you for the wonderful job you did on our father the day of his services. We also appreciate your professionalism and services you provided to the Gonzales family. Thank You
My family thank you for the love and attention you gave us during our loss. I will contact the hospital to make sure that you are on their list of mortuaries to contact. Your price and services surpassed all the other places we called.
I would like to thank Metropolitan Mortuary for all that you have done during the time of my mom's passing. You are so kind..caring..thoughtful..patient..giving..supportive.. To this day I am still struggling with the loss of my mother... I miss her so much.. But I have some comfort with her here with me.. I got her Urn and I thank you for bringing her and placing in a special place of my choosing. God Bless You!! And thanks again for your LOVE and Services.
We were blessed to work with you and your staff during the hard season death brought to our family. Our loss of Larry, a courageous and bold husband and father, has been eased through the manner in which you cared for our family and provided such excellent service. The combination of your professionalism and caring heart is remarkably impressive. We sincerely thank you. Everyone in the family boasted of your good work. You have served this family well and we appreciate you. There have been several occasions we have conveyed the merits of you and your business to others who have expressed need for a mortuary. I pray that our compliments will be returned as customers, and that Father God bless you and your business with favor in the eyes of men. Grace and Peace on you, Shunn and your family
Phone Call: “Hello, I know you don’t remember me from many months ago, but I remember you. You were so helpful and kind when I talked about you doing my dad’s service. I wanted to thank you even though we did not you use your mortuary. My sister decided on another place, but they (the other mortua...ry) were not as together as you. It was chaotic, they were rude. I don’t want to speak badly of another place, but I regret not following my heart to use you guys. Everything that could go wrong did go wrong (sobbing, tears) . He really deserved better. Mr. Newbern you are now my recommendation. You know how to make people feel comfortable during a difficult time and I know the service would have been better.”
I was so stressed behind my mother’s service plans (in the hospital). Metropolitan, you put us at ease and kept us calm and gave us the best. I have helped others plan funerals of over 15 years and it must be said, you are guys are out of the box with service. Metropolitan is personal, give dire...ct attention to details and know ‘the flip’ what they are doing. I felt so good that our friends said, “they gave us water and snacks to our kids – who does that” “they were polite and nice to us”. My family got out of control, but you stepped in and handle things like pros. We will tell everyone how great Metropolitan is – we want you to blow up! My mom was in the hospital for 6 months, she looked damn good.
I have to say that Metropolitan Mortuary help for me and my family was outstanding. I was totally stressed out didn't think I was going to make it. Lydia assist me with so much love and compassion. I thank God for the wonderful Metropolitan Mortuary. May God continue to bless you ...
You guys do great work. Over the months he lost weight and you did a great job restoring him. You clearly understand how to take care of families.
Great service for a great woman. Well done Metropolitan.
Metropolitan was a great recommendation. You explained everything and took us by the hand to make things easier. You made my wife and our mother beautiful beyond all the pain that she went through. Great service. We will tell everyone about you guys.
Mr. Newbern you came highly recommended and we now know why. You honored every wish my father wanted for his Veteran Service. You went out of your way to get a military uniform and customize his casket all within budget. We can't thank you enough.
I wanted to express my gratitude for the call from your office this week. For you to think of us during our first Thanksgiving without mom, was just special. The service after the service is a blessing. I will recommend you to others. Thank you for going the extra mile.
Mr. Shun I wanted to thank you for all your help for creating my brothers tribute for us from afar. You braved the late night travel and all the needed details for our retired Navy Officer for a Sacramento burial. You took care things fast and with style. Thank God for you and Bless you to.
Today's service was so emotional, but memorable. You are so orderly and organized and it shows in the details. My health is not the best, so I have given your information to my family for that time. I want to the same for me.
Before we planned our preneed arrangements we did research on you and your funeral home for months. The results were all good (from preachers, even from other mortuaries - we checked). I was impressed by you and your insurance agents knowledge, honesty and level of care. I am never impressed with anyone, never.
If only you could hear the prayers that fill each thought of you, and the smiles that warm each memory of the generous things you do, you'd know you're treasured more than words can say. Thank you so much, love ya; Mama Howard
When we walked in the chapel to look into the casket I was SHOCKED! He looked like himself - better. I have seen so many bad experiences at funerals and this was great for me. I needed to see him as I remembered him, and the mortuary did it. You will be the only mortuary that we will recommend to our friends. Well done.
Shun, I just have to say you and Julie have been absolutely wonderful. I can't thank the two of you enough for your kindness and compassion during this time. Have a nice day, Alicia
Nice working with you. I like that thing you do at the graveside service - never seen that. Keep up the good work.
I was so impressed with the way my sister Billie's service, when my time comes, i want you to take care of me. Please call me. Thank you again.
My family is so grateful to you and your staff. We had our grandmothers cremation at Forest Lawn last year and spent over $6000 and never say her. But you guys, we had cremation, urns and viewing without embalming for under $1500 - that is amazing. Thank you Shun.
There are no words to explain how grateful I am for metropolitan mortuary services. went beyond and above the call or duty. plus the blanket was a nice surprise beautiful pic of my mom .have to recommend to a friend .have a bless day.
From the custom casket, to the surpise breakfast for our Mom - it was all amazing. Thank you and your staff for all you have done for my family. We have photos of all of it!!!
Thank you for giving us our son back. He was so ill, but you made him look peaceful and healthy. Bless you.
To Shun Newbern & Staff, my family and myself want to thank you for everything you did for my father Paul Merchain, Jr. We appreciate it. Thank you so much.
I wanted to thank you so much for a great service. I am so glad we went with you! Thank you Shun!
We as a family would like to thank you for all the care and concern you showed for our loved one. We will never forget the Metropolian Mortuary Jurupa Valley. Sincerely our Family.
God place people in your life for a reason and sometimes for certain seasons. I thank God for placing you in mine. I would not have made it through this without you. Thank you so much.
So sorry it took so long for me to write this but thank you for caring for our brother. You were right, it was worth the drive. LOL. As my brother would say, "man, you know your stuff". Enjoy the box of candy.
We were told that you had a magic touch, and you do. The time you took with us - because we knew nothing, it was really cool. Everyone talks about how good she looked. You helped us heal during this bad time. Thanks.
To my California Embalmer, Shun you are now my ONLY contact with shipping for our funeral home out there. Your RA skills helped the Lomax Family grieve - you know how some familys have this bad picture in they head cause the body don't look right. They took pics and called everyone. Shun you did the thing Bro. Thanks, will be calling you.
The tribute blanket was a great touch. I plan to tell everyone about Metropolitan.
I was concerned about driving the distance for the arrangement and when your staff was willing to come to my home, I then knew this was the right mortuary. The level of care you provide my family and our guest was excellent. You made my husband look like himself. I cannot say enough about your commitment giving 100%.
This is my 6th funeral this year and this is best person I have viewed in a casket. Your work is wonderful and I will tell others of your work. You guys are really, really good.
She looked as if she got dressed and went to sleep – simply amazing.
He looked exactly like the photo I took of him weeks ago! He looks amazing to us. Thanks for making the funeral much easier.
Gentlemen, you must be commended on who well you conducted yourselves. From the viewing to the graveside service, everything was professional.
She looked so peaceful. The mortuary did a great job in preparing her.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.